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BERRY UPDATES!

April 17th, 2001

The First Reply From Kool-Aid:
Thanks for visiting our Web site and inquiring about the availability of our products. It's great to hear from consumers who are looking for our products because it lets us know how much you enjoy them. The tough part comes when we have to share the news that the product you're trying to find has been discontinued. If products don't seem to be popular with our consumers, and demand starts to drop, a decision is made to discontinue the item. Once this decision is made, we stop making the product and the remaining supply is shipped from our warehouse to the grocery stores. Please add our site to your bookmarks, and visit us again soon!
Well, a non-committal form letter if ever I've seen one! This only shows me that the fight MUST continue. We MUST prove them wrong! Keep writing in!!! Tell your friends!!! Bring Back The Berry!!!




April 23rd, 2001

A Second Reply From Kool-Aid (alternate address):
Thanks for visiting our Web site and inquiring about the availability of our products. It's great to hear from consumers who are looking for our products because it lets us know how much you enjoy them. The tough part comes when we have to share the news that the product you're trying to find has been discontinued. If products don't seem to be popular with our consumers, and demand starts to drop, a decision is made to discontinue the item. Once this decision is made, we stop making the product and the remaining supply is shipped from our warehouse to the grocery stores. There were not enough consumers buying this product to support its continued, production of course if consumers become interested, we will consider putting it back on the market. We will share your comments with our marketing staff. Please add our site to your bookmarks, and visit us again soon!
It starts off the same as the first response I and perhaps many of you received, but notice the change towards the end of the email.....the response has been altered after many of you, I know, have sent in emails! The messages are getting through!! Keep up the good work!!




May 28th, 2003

Well, it's been two years, many visitors later and a slew of different tastes that don't quite hit the mark....and still Kool-Aid has not come around. Most recently my friend sent me some new Kool-Aid "Mad Scientwists" raspberry flavour from the other side of the continent but it's still not the real deal. Of course not - it magically turns blue when one adds water! Snarf!




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